Emails not sending after upgrading to Windows 10

After upgrading to Windows 10, you may notice that emails are not sending from your POP or IMAP account. This is a bug within the upgrade and can be fixed using the following instructions:

  1. Right click on the Start button of Windows and choose: Command Prompt (Admin).

    • If you don’t see this, instead choose: Windows PowerShell (Admin)
  2. Behind the prompt type: sfc /scannow
    (note the space in the command)
  3. Wait until the process completes. This usually doesn’t take longer than 20 minutes.
  4. Restart your computer.
If the above does not fix your problem, please give us a call and we will be happy to help.
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

What is the difference between POP3 and IMAP?

We can provide 2 different types of mailbox – POP3 and IMAP. Both are very different, each with...

What is email forwarding?

Email forwarding is having all email sent to your domain forwarded to an email account of your...

Creating new mailboxes

Each of our hosting and email packages comes with a number of email accounts. If you would like...

Changing your password

If you have forgotten the password for your email account, it can easily be reset within your...

Common email problems

There are many possible causes for email problems, some of which are easily recognisable and...