To set up a default option, follow these steps:
1. Login to your cPanel account using the details provided in the New Account Information email.
2. Under the Mail section, click Default Address.
3. In the top right hand corner, select the domain you would like to manage from the drop down menu and press Go.
4. You will then be given several options for where to send the unrouted email. These are:
- Discard the email while your server processes it by SMTPtime with an error message.
The failure message that the sender sees:
The message inside this box can be changed to suit your requirements.
- Forward to email address - Type in the correct email address for the unrouted email to be sent to.
Under the Advanced options:
- Forward to your system account "username" - This saves all of the unrouted email in a separate webmail account, which can be accessed on the Email Accounts page, using your cPanel login details.
- Pipe to a program
- Discard
We advise strongly against setting up a catch all email account rather than individual accounts, as this attracts a great deal of spam which is hard to manage and can cause issues for the server.
