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Customer Service Level Agreement
Please contact Nexus using one of the contact methods below, outside of office hours please email us at firstname.lastname@example.org. We will to respond to all points of contact within 1 business day and aim to resolve any issues you have within 5 business days.
Customer service is a top priority at Nexus. If you are unhappy with the service you have received or have any other reason to make a complaint, please contact us on 0141 429 2525, email us at email@example.com or write to us at the address below providing as many details as possible about your issue.
Nexus Data Systems
7 Centurion Business Park
Tel: 0141 429 2525
We will acknowledge your complaint within 1 business day and aim to resolve any issues within 5 business days.
If you wish to raise a complaint about abuse you have received (phishing scams, spam emails etc), please contact us at firstname.lastname@example.org or on 0141 429 2525 with as much detail about the abuse. We will investigate your complaint immediately.